Our Approach

5 Easy Steps to Organise Your Complete Furniture Needs

At Second Look, we are well-organised to meet all your furniture requirements through our meticulous step-by-step approach:

1. Understanding your unique needs

We will explore your requirements down to the details of mattress choices, interior decoration style and customisation requests. We will also discuss your budget allocation to find the most cost-effective solutions for you.

2. Furniture selection

Our furniture experts will show you our existing furniture collection to pick out the items you fancy. We also offer expert advice on the best choices to fit your needs identified in Step 1.

3. Full furniture listing

Based on your selection, a full listing including pricing of each item and charges for customisation will be prepared for your perusal and approval.

4. Furniture delivery

All furniture items selected from our existing collection can be delivered within 2 to 3 days. Customised furniture are usually delivered in 3 to 6 weeks. There will be a delivery charge of $50 per trip.
Delivery fee for non-lift accessible floors: Do take note that there is a charge of $10 per item per non-lift accessible floor which must be collected by our delivery team before the completion of the delivery. This fee will also be applicable to stairs within landed properties or HDB maisonette.

5. After sales service

We offer our customer the advantage to change item or design within 14 days period after purchase and appliance for 7 days. This is to meet our customer satisfaction by giving them a chance to find the right furniture and use it comfortably.